FAQ2019-09-02T09:35:46+11:00

Frequently Asked Questions

I am mobile jeweller based in Darlinghurst near Sydney. Since I’m mobile, I am able to accept clients anywhere in the Sydney area. Whether it’s your home, my home, or some other mutual location, we can have an appointment wherever you would like.

After initial contact, we will then go through the step by step process of how I can create your dream piece of jewellery. I will set up a date, time, and location for us to meet in person so I can answer any and all questions that you may have. Once I have all the details, I will then provide you with a quotation after our meeting.

I don’t put a time limit of my consultation. Whether you have 20 minutes or over an hour, I am available as long as you are.

During your engagement ring consultation, I will help you develop the design direction for your beautiful handmade engagement ring while also teaching you about the 4c’s of diamonds.

Absolutely! Customer service and satisfaction will always be a top priority. If any services are required after your purchase, please contact me so we can discuss your needs.

All jewellery is designed and manufactured here in Australia, supporting the Australian Jewellery Industry.

Most pieces require 3-4 weeks for production. However, if you need your custom jewellery within a shorter time frame, I do have expedited options available.

Yes, I am a jeweller with over 20 years of experience in the trade.

My jewellery is of the highest of quality in Sydney.  I work from home, have an inventory of designs to select from, and have no staff. Therefore, I do not require a rental space, stock insurance, or other expenses that regular jewellers have. Because I have a small overhead, I’m able to provide you with exceptional quality at an affordable price.

I truly believe that the average spend on an engagement ring is what you can afford. I know that most customers already have a solid figure in their head, so I like to provide them with the most beautiful piece of jewellery that they can afford while still keeping within the budget. Weddings can be expensive, and I always seek to keep my end of the deal as close to the figure as possible.

The work I do for you is rooted in trust. I’m very passionate about jewellery in all its form, and I like to work closely with each client to achieve their ultimate dream piece of jewellery. That’s what it’s all about. Whether you select me as your jeweller or not, always be sure that you’re 100% comfortable with your jeweller and you trust them to deliver exactly what you want and deserve. Jewellery is personal, and nothing upsets me more than meeting someone who had a bad experience with another jeweller who broke that trust.

No, there is no wait. I am available to work according to your schedule.

The 5-Step Process is all about educating the client on the best options while also gaining an in-depth understanding of who they are and what they need. The process is flawless and will guarantee that you achieve the jewellery piece of your dreams.

Yes, I can proudly say that I have remodelled and restored 50+ pieces of unique jewellery over the course of 20 years. This is a very personable part of my business, and I am honoured to help each and every client.

Make CONTACT or a CONSULTATION APPOINTMENT

You’re one step away from the easy and discrete jewellery services you’re looking for.

CONTACT ROBBIE